This Privacy Statement (“Privacy Statement”) describes the information that HBI International., its affiliated companies, subsidiaries and service partners including Raw Rolling Papers, Elements Papers, Juicy Jays, Irie, Skunk Papers, Zen, My Weigh, ProScale, Jennings Scale, Laramie, Cyclones, DLX and Kngpin collects about you; how we use and protect this information; and the choices you can make about how we use this information.
Information Covered by This Statement
This Privacy Statement applies to information, including personal information, collected about you by HBI International. Personal information is information that could reasonably allow you to be identified. Some Rawthentic.com pages may contain links to non-Raw Rolling Papers sites. We are not responsible for the privacy policies of those sites. We recommend you review the privacy policies of each site you visit.
Information We Collect
We may collect information about you from a variety of sources, including information we collect from you directly; information we collect about you when you visit our sites, use our services, or view our online advertisements; and information we collect about you from other sources. We collect personal information about our users over time and across different websites when you use this website or service. Third party service providers may also collect personal information this way.
Information we collect directly from you:
We collect information directly from you when you choose to register with our site, participate in our offers and programs or otherwise provide information directly to us. The following are examples of information we may collect directly from you:
• Name, email address, postal address
• Username and password.
• Phone number or mobile number.
• Date of birth.
• Demographic information.
Information we collect when you visit our sites, use our services, or view our online advertisements:
• Your browser type and operating system.
• Web pages you view.
• Links you click.
• IP address.
• Site you visited before coming to our site.
• Raw Rolling Papers emails you open and/or forward.
• Raw Rolling Papers offers or links you connect to via emails.
Information we collect from other sources:
We may obtain information about you from other sources, including commercially available sources, such as data aggregators and public databases. The following are examples of information we may collect from other sources:
• Name, postal address.
• Your interests such as hobbies and pets.
• Consumer and market research data.
• Purchase behavior.
• Publicly observed data or activities, such as blogs, videos, internet postings, user generated content, and in-store shopping behavior.
All of the information we collect about you may be combined, which helps us tailor our communications to you and maximize your customer experience with Raw Rolling Papers.
“Do Not Track”
Do Not Track (DNT) is a privacy preference that users can set in certain web browsers. When a user turns on DNT, the browser may send a signal or other message to web services requesting that they “do not track” the user. At this time, we do not change our practices in response to Do Not Track browser settings. For information about do not track, visit www.allaboutdnt.org.
How We Use This Information
To provide offers, products and services. We use the information we collect to provide the products and services you request, to tell you about other products and services offered by Raw Rolling Papers, and to manage our sites and services.
The following are ways we may use the information we collect about you:
• Send offers and information.
• Develop new products and services.
• Enroll you in contests, programs, or offers you request.
• To provide you with other services that we have offered to you
• Provide you with customized, unsolicited offers and information about Raw Rolling Papers products and services.
• Develop and provide advertising tailored to your interests.
• Analyze the use of our products, services and sites.
• Understand how you arrived at our site.
• Determine the effectiveness of our advertising.
• Enforce our Terms and Conditions and otherwise manage or protect our business.
How to Opt-In and Opt-Out of Communications
Our Site provides you the opportunity to opt-in and to opt-out of receiving communications from Raw Rolling Papers. To have your information removed from the Raw Rolling Papers database, please contact us with your request online, by email or by phone as follows:
Online. Visit the “Contact Us” form on our website, and submit the completed form.
By email. Send an email to email@example.com from your email address of record with a subject line of UNSUBSCRIBE.
Click “Unsubscribe.” Each email we send you contains an “UNSUBSCRIBE” link at the bottom of the email. Open your email, click “UNSUBSCRIBE”, and follow the instructions on the screen to change your communication preferences.
By phone. Call 1-800-420-4372 and ask to be removed from future mailings.
PLEASE NOTE: If you choose to stop receiving promotional messages from us, we will honor your request. However, we will continue to send you service related communications and we may need to keep the information we have collected about you for record keeping, analysis or other reasons, to the extent permitted by law.
Tracking Tools: Cookies, Web Beacons and other Technologies
We may use tracking tools to serve you with interest-based advertising and to better understand your behaviors and browsing activities. We might permit third parties to gather information through our websites, including for behavioral advertising purposes. You can opt out of online behavioral advertising by going to www.aboutads.info/choices.
Web Beacons. Web beacons are small bits of code embedded in web pages or in emails. We may use web beacons to deliver or communicate with cookies, to count users who have visited a web page, and to understand usage patterns. We also may include web beacons in e-mails to learn if messages have been opened, acted on, or forwarded.
Other Technologies. Examples of other technologies we may use to provide better service to you include:
• Web Session Variables. Information that is passed from one web URL to another as you browse.
• Browser plug-ins/add-ons. Additional web components that may need to be installed to enable certain web features on our sites. You have the option not to install these components.
Information Sharing, Service Partners and Affiliates
Third-party service providers. We rely on third-party service providers to perform a variety of services on our behalf. In so doing, we may need to share your personal information with them. Please note that we provide our service providers with only the personal information they need to perform their services and we require that they protect this information and not use it for any other purpose.
For example, we may rely on a service provider to:
• Fulfill your product and service requests and answer your questions.
• Host our sites and deliver our email and mobile messages.
• Contact contest winners, manage payments or take other actions on our behalf.
• Analyze data, sometimes combined with other sources, to send more targeted communications to you.
• Conduct research and analyze data to improve our products, services and sites.
In addition we may also rely on a service provider to:
• Perform other services that we request.
• If Raw Rolling Papers, a HBI International entity or business is sold to another company;
• To protect and defend the rights and property of our customers, the public, or Raw Rolling Papers (including enforcing our Terms and Conditions); and
• When we believe disclosure is necessary to comply with law, regulatory requirements, or requests from public authorities.
Aggregated and non-personal information. We may share aggregated information that cannot identify you for general business analysis. For example, we may disclose the number of visitors to Raw Rolling Papers sites or services.
User Generated Content
We use technical, administrative, and procedural measures in an attempt to safeguard your personal and other information from unauthorized access or use. No such measure is ever 100% effective though, so we do not guarantee that your personal and other information will be secure from theft, loss, or unauthorized access or use, and we make no representation as to the reasonableness, efficacy, or appropriateness of the measures we use to safeguard such information. Users are responsible for maintaining the secrecy of their own passwords. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us by contacting us at 1-800-420-4372.
Please note that email may not be encrypted and cannot be considered a secure means of transmitting credit card numbers. Raw Rolling Papers will never ask you to submit your credit card information via email.
Children’s Online Privacy
We believe it is important to provide added protection for children online. We encourage parents and guardians to spend time online with their children to participate in and monitor their online activity.
We do not knowingly collect personal information from children under 18 online.
If you have questions or concerns regarding your privacy, please contact Raw Rolling Papers directly.
Contact Us by Mail:
ATTN: RAW ROLLING PAPERS
3401 W. Papago St
Phoenix, AZ 85009
Changes to This Privacy Statement
We will post changes to this Privacy Statement and update the effective date when this Privacy Statement is updated. The changes will take effect as soon as posted. We encourage you to periodically review this page for the latest information on our privacy practices.
State and Country Specific Information
Under California Civil Code Section 1798.83, also known as Senate Bill 27, if you are a California resident and Raw Rolling Papers has an established business relationship with you, you have the right to request information from Raw Rolling Papers, free of charge, regarding the manner in which Raw Rolling Papers shares certain categories of your personal information with third parties (whether collected online or offline), for the third parties’ direct marketing purposes. California law provides that you have the right to submit a request to Raw Rolling Papers at its designated address and receive the following information: 1. The categories of information Raw Rolling Papers disclosed to third parties for the third parties’ direct marketing purposes during the preceding calendar year; 2. The names and addresses of third parties that received such information; and 3. If the nature of a third party’s business cannot be reasonably determined from the third party’s name, examples of the products or services marketed, subject to certain exceptions. You are entitled to receive a copy of this information in a standardized format and the information will not be specific to you individually.
For purposes of this paragraph, “Raw Rolling Papers” means Raw Rolling Papers site. “Third Party” means a business that is outside the Raw Rolling Papers family, and affiliates of Raw Rolling Papers. You will notice that the “Third Parties” listed in this notice are Raw Rolling Papers affiliates. These affiliates are listed as “Third Parties” because, under Senate Bill 27, any business that is a separate legal entity must be listed as a “Third Party.”
Raw Rolling Papers complies with Canadian Federal and Provincial privacy laws and regulations including the Personal Information Protection and Electronic Documents Act.
Raw Rolling Papers will only use your personal information for the purposes intended and as detailed in this Privacy Statement unless we have obtained your consent to use it for other purposes.
Residents of Canada are notified that the personal information they provide to Raw Rolling Papers is stored in the company’s databases outside of Canada including in the United States and may be subject to disclosure to authorized law enforcement or government agencies in response to lawful demand pursuant to the laws of that country.
Consumers With Disabilities
We are committed to world-class service for all of our guests. In compliance with the Americans With Disabilities Act As Amended and other state, local and provincial laws, we provide effective communication with our hearing-impaired customers and assistance for customers with any special need. Please let us know how we can accommodate you!