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DOPP KIT & FLAT PACK LIMITED ONE YEAR WARRANTY

If anything goes wrong with your RAW Dopp Kit or RAW Flat Pack that’s our fault within the first year of purchase, we will replace the item for free.*

Fill out the form and be sure to provide:

  • Your correct contact information
  • Accurate description of the problem
  • Photos of the part that has failed
  • Proof of purchase (original receipt – because we need to make sure it’s not a Wish/Alibaba/DH Gate/etc. fake)**

 

* Your RAW Dopp Kit or RAW Flat Pack should not perform incapably due to a manufacturing defect, design flaw or component failure. Normal wear & tear, as well as user-caused damage to the exterior or internal components, are not covered under warranty. Any form of misuse, abuse or mistreatment to the dopp kit or flat pack may void the warranty. The warranty covers only replacement, not refunds, and is limited to the value of your original purchase. This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

* You must have proof of purchase to make a warranty claim on the RAW Dopp Kit or RAW Flat Pack, and you will be ineligible to receive a replacement item without valid proof of purchase. Warranty valid one year from date of original purchase.

  • About you*

  • Tell us about the problem*

  • Upload a photo of the part that failed*

  • Drop files here or
    Accepted file types: jpg, jpeg, png, pdf, Max. file size: 50 MB, Max. files: 3.
    • Please upload a photo of the receipt*

      RAW cannot provide replacement parts without proof of purchase to make sure it's REAL RAW.

    • Drop files here or
      Accepted file types: jpg, jpeg, png, pdf, Max. file size: 50 MB, Max. files: 3.
      • This field is for validation purposes and should be left unchanged.

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